Privacy Policy

Last updated: September 2026

Saint Véloir (D.T. E-Commerce, Pinksterbloemweg 255, 1508 BT Zaandam, the Netherlands, KvK 74998129) operates saint-veloir.com in order to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use and disclose your personal information when you visit our site, make a purchase or communicate with us. Our store is powered by Shopify, which enables us to provide these services to you.

Personal information we collect

• Contact details — name, billing and shipping address, phone number and email address.
• Payment information — processed by our payment providers (Shopify Payments, iDEAL, PayPal and others); we never see or store your full card details.
• Account and order information — your account details, the items you view, add to your bag, purchase or return.
• Communications — the content of messages you send to us.
• Device and usage information — browser, IP address, pages visited and how you interact with the site, collected through cookies and similar technologies (see our Cookie Policy).

How we use your information

• To provide our services — process payments, fulfil and ship orders, handle returns, manage your account and provide customer service (legal basis: performance of a contract).
• Marketing — send you our newsletter and show you relevant advertising, only with your consent, which you can withdraw at any time via the unsubscribe link or cookie preferences.
• Security and fraud prevention and compliance with legal obligations, such as tax and bookkeeping rules (legal basis: legitimate interest / legal obligation).

How we share your information

We share personal information only with parties that help us run the store: Shopify (hosting and checkout), payment providers, our production and shipping partners (to deliver your order), email and analytics providers, and advertising partners such as Meta and Google where you have consented to marketing cookies. We may also disclose information where required by law. We never sell your personal information.

International transfers

Some of our partners process data outside the European Economic Area. Where this happens we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.

Retention

We keep order and invoice data for 7 years, as required by Dutch tax law. Account data is kept while your account is active; marketing data until you unsubscribe. Other data is kept no longer than necessary for the purposes described above.

Your rights

Under the GDPR you have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict its processing, and to withdraw consent at any time. To exercise these rights, write to info@saint-veloir.com; we may need to verify your identity first. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your own country.

Children

Our services are not intended for children and we do not knowingly collect personal information from anyone under 16.

Changes

We may update this policy from time to time and will post the revised version here with a new "last updated" date.

Contact

D.T. E-Commerce (trading as Saint Véloir), Pinksterbloemweg 255, 1508 BT Zaandam, the Netherlands · KvK 74998129 · info@saint-veloir.com. We are the data controller of your personal information.