Information we collect
We collect the information you provide when creating an account, placing an order or contacting our concierge — name, contact details, delivery address, payment details and order history.
Legal
Privacy policy.
We treat your personal information with the same discretion we extend to every client of the house.
Last updated · May 2026
How we use it
- To process and deliver your orders
- To offer personal styling and concierge service
- To send seasonal letters from the house, only if you opt in
- To improve our website and prevent fraud
Sharing
We never sell your data. We share it only with the partners required to deliver your order (payment processors, carriers) and with authorities when legally required.
Your rights (GDPR)
You may request access, correction, portability or deletion of your data at any time by writing to privacy@saintveloir.com.
Retention
Order data is retained for 10 years in accordance with French commercial law. Marketing data is retained until you unsubscribe.